We would like to dedicate this thank-you word to our guests whose sincere and thoughtful comments about staying at our property made it the ultimate #1 in the world. This is a great thank you from the bottom of our hearts for your consideration, for taking your valuable time to give us your feedback and to share it with the others, to inspire and motivate us, to praise, to complain, to share your ideas, to point out our faults where needed and to compliment so as to give us an acknowledgement of our efforts. We are grateful to you for your appreciation of our services and facilities, for your understanding if they happen not to live up to your expectations, for your suggestions how we can make it better for you, for the challenges that are yet the greatest motivation sources, and showing us how to overcome them, but most of all for always letting us know your personal opinion which presents the most profound value of all.
Yet, for those who consider experiencing our property we would like to give a deeper insight into our being regarded as the most luxurious hotel choice: a private authentic atmosphere of a hidden away Emperor’s residence underneath the Prague Castle is not likely to thrill you with lucent crystal glass lamps and mirror floors, but the source of the mentioned on the Tripadvisor website royal pampering and treating of our guests comes from the highly personal service and attention to every single detail of your stay, which ensures that you are having a wonderful vacation and making precious memories of your trip, with your hotel being a part of it, making something more than just means of accommodation. Our top priority is that you savor every day and have all your needs anticipated and met, from the type of pillow under your head to the meal on your table – and knowing that we mastered in this challenging task is our most valuable reward.
We do not consider this success as a final destination, but rather as a new starting point, for the achievement lies within the reach of those who reach beyond themselves, and we will never stop doing so – with the inspiration we find in you, our guests, and for which we sincerely thank you.